Obviously, we offer our customers a 30-day return policy. Or return policy enables customers to return their products if they find any issue. In such a case, bring the device back to our store. We refund you immediately without any extra or hidden charges.
Note: Refund will be issued after a detailed examination of the product returned by the customer. Partial refund or No refund will be issued in case product is damaged by the customer or not in the condition in which it sent
For instance, if you want to buy another phone we will assist you to buy from our range of refurbished and used smartphones.
It may take a week to process the return application. Once our department checks all the essential points, we make it as quick as possible to provide you a pleasant shopping experience again.
A customer will ensure the following checkpoints to ensure smooth processing:
MP4U provides free and swift delivery across the UK. We process your shipment as you confirm your payment. We have the services of leading couriers to make each shipment extensively secured.
Our team ensures that you receive your order within 2-3 working days. But may take longer in case of holidays, lockdown or emergency.
Once your order is dispatched from our warehouse we will let you know through an email and tracking details. If a customer wants to track manually, it can be done by entering the order tracking number.